I purchased Flight Simulator X years ago.
I still have the original sleeve / package it came in, all the manuals, original disks and the product activation code label is still inside the jacket. I also have proof of purchase still.
Used to have it installed on a computer that finally died. There was no way to uninstall it.
Fast forward, new computer, tried to install it and it it refuses, saying the Product Code is invalid.
To me, that means Microsoft still has it logged in their system as being on my old computer and will never let me re-activate it. I called Microsoft and after a VERY painful long hold (extremely loud, speaker splitting garbled ?music? on hold) finally got someone who took down my Product Key. After a while, he said he would have to connect me back to some other department (extremely loud noise again). Calling Microsoft is not a viable solution. I was forced to hang up due to the impossibility of holding on in face of the distortion and noise. Total time on hold about 30 minutes.
Is there any way to get around this?
Thanks for any advice.